Shipping policy

Thank you for shopping at [Your Brand Name]. We are dedicated to delivering your order quickly and safely. Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
  • All orders are processed within [e.g., 1–3] business days.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if a significant delay occurs.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
  • Standard Shipping: [e.g., 5–7] business days – [$4.99 / Free for orders over $50]
  • Express Shipping: [e.g., 2–3] business days – [$14.99]
  • International Shipping: [e.g., 7–14] business days – [Rates vary by country]
Please note: Delivery delays can occasionally occur due to carrier issues or customs clearance.
3. Shipment Confirmation & Order Tracking
  • You will receive a Shipment Confirmation email once your order has shipped.
  • This email will contain your tracking number(s).
  • The tracking number will become active within [e.g., 24 hours].
4. Customs, Duties, and Taxes
  • [Your Brand Name] is not responsible for any customs and taxes applied to your order.
  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages and Missing Packages
  • If you receive your order damaged, please contact the shipment carrier or our support team immediately to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.
  • If your tracking shows "Delivered" but you have not received your package, please check with your neighbors or contact us at [Your Support Email] within [e.g., 7 days].